Privacy Policy

Last updated 08/08/2025

Out of Urban (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including property rentals, management, events, and our website.

1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you book a property, request a quote, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing address and payment details
• Identification documents (if required for bookings)

b. Non-Personal Information

• Browser type and device information
• IP address
• Website usage data (cookies, analytics)

2. How We Use Your Information
We use your information to:

• Process bookings, payments, and service requests
• Communicate with you about reservations or inquiries
• Improve our website, services, and customer experience
• Comply with legal and safety obligations
• Send marketing communications (with your consent, where required)

3. Sharing of Information
We do not sell your personal information. We may share your data only in the following situations:

• Service Providers: With trusted third parties who help us operate our business (e.g., payment processors, maintenance contractors, event vendors).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, sale, or business reorganization.

4. Cookies & Tracking Technologies
Our website may use cookies and similar tools to:

• Improve site performance and user experience
• Analyze traffic and usage patterns
• Remember your preferences

You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention
We keep your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights
Depending on your state of residence, you may have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request a copy of the information we hold about you

To exercise these rights, contact us at:
📧 outofurbanpocono@gmail.com
📞 (570) 807-7786

8. Third-Party Links
Our website or emails may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Effective Date.”

11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Out of Urban
📧 outofurbanpocono@gmail.com
📞 (570) 807-7786